Irie Mobility Support
Enjoy Vacations With Ease
Light-Duty Knee Scooter
A complete guide to help you safely use and care for your Irie Mobility light- duty knee scooter during your stay.
User Weight Capacity: 285 Lbs MAX (129 kg)
Brakes: Cable braking mechanism
Suitable User Height: 5' - 6'5"
Wheels: 7.5" solid tires
Knee Rest Platform Height: Adjustable between 16" and 22.5"
The light-duty knee scooter is designed for non-weight-bearing mobility following foot, ankle, or lower-leg injuries or surgery. It provides stability, smooth rolling, and improved comfort over traditional crutches. This model is ideal for resorts, paved walkways, hotel corridors, and indoor surfaces. It is NOT suitable for sand, grass, hills, gravel, or uneven terrain.
Your knee scooter has been cleaned, inspected, and delivered ready to use. Please follow these instructions throughout your rental.
Enjoy Your Vacation With Ease
Our light-duty knee scooter allows you to move comfortably and safely without bearing weight on your injured leg. Please review the steps below to begin using your knee scooter.
Equipment sturdy?
Ensure the scooter is fully assembled as delivered and the handlebars are tightened.
Check that wheels are touching the ground evenly.
Knee height platform?
The platform is pre-adjusted by Irie Mobility to match your rental notes. Further adjustments can be made as needed; however, contact support if you need help.
Start Rolling Safely
Place your injured leg on the knee platform, hold both handlebars, and push forward with your good leg.
Move slowly, keeping your body centered over the frame.
Brake & Rest Properly
Use the hand brakes to slow down or stop.
Engage the parking brake before resting, standing still, or leaving the scooter unattended.
⚠️ Move slowly on turns; the knee scooter can tip if cornered too sharply.
⚠️ Do not go downhill, do not use on slopes, do not ride backward, or hop onto the scooter.
⚠️ Always keep both hands on the handlebars while moving.
Daily Care & Maintenance
To ensure the best performance during your rental, keep this knee scooter away from sand, seawater, and wet areas. Moisture and debris can damage bearings, wheels, and brake components.
Recommended Usage & Care Tips
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Wipe handlebars and knee platform daily as needed.
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Check the wheels for hair, sand, or debris build-up.
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Always store indoors or in a shaded area when not in use.
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Keep the brake cables dry and free from moisture.
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If the scooter gets wet, dry it immediately.
A Few Qucik Notes
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Wheels are solid/no air; no inflating or lubrication required.
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The parking brake should be used any time you stop.
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Do not attempt mechanical adjustments (folding mechanism, brake tension).
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Contact support if anything feels loose or unstable.
Terrain & Use Guidance
Safe/Recommended
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Indoor floors
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Tile, marble, or hardwood
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Smooth carpets
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Paved walkways
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Flat concrete
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Resort corridors
Unsafe/Not Recommended
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Sand — ALL types
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Grass (soft or uneven)
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Gravel
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Rocky or broken pavement
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Steep slopes or hills
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Wet pool decks
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Beaches or shoreline paths
⚠️ Knee scooters are not designed for sand or loose surfaces; they will sink, tip, or become extremely unstable.
Folding & Transporting
Our light-duty knee scooter is delivered fully assembled and ready to be used. It's ultra-lightweight and designed to fold easily for easy transport. No tools or mechanical adjustments are needed for the delivered equipment, except for the height adjustment if the pre-adjusted height does not suit the user. If you have any questions, do not hesitate to contact us or submit a support request.
The delivered knee scooter does not require assembly; simply follow the steps below for safe handling and transport.
On a level surface, engage the parking brake.
Hold the handlebars and release the folding latch located at the tiller.
Gently fold the tiller down toward the knee platform.
Lift the scooter by the frame (NOT the knee platform or handlebars).
Store in a dry, shaded indoor area. Follow steps in reverse to unfold.
⚠️ Never place fingers near the folding joints during folding.
⚠️ Always ensure the tiller locks upright before each use and never lift the scooter by the knee platform; it may loosen or misalign.
Troubleshooting & FAQs
The scooter feels unstable?
Ensure the tiller is locked fully upright. If still unstable, stop using and contact support.
Brakes feel loose?
Stop using it immediately. Do not attempt adjustments; contact support for help.
Rubber tips slipping?
This may occur if the wheels have debris. Clean them, and if it persists, contact support.
Knee platform uncomfortable?
This can happen if not centered properly. Ensure your shin is aligned in the middle of the pad. If discomfort continues, contact support.
⚠️ If the scooter wobbles, brakes fail, or the frame feels loose, stop use immediately and contact support.
Do’s & Don’ts During Rental
Do's
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Move slowly and maintain balance.
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Keep both hands on the handlebars.
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Use on smooth, paved surfaces only.
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Engage the parking brake when stationary.
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Store indoors at all times.
Dont's
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Do NOT exceed 285 lbs.
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Do NOT use on sand, grass, or uneven terrain.
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Do NOT ride downhill or on slopes.
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Do NOT attempt any mechanical adjustments.
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Do NOT hop or ride the scooter with both legs off the ground.
Report an Issue
If your knee scooter develops an issue:
1. Stop using it immediately if catastrophic.
2. Move to a safe location if possible.
3. Submit a support request using the form below.
Quick Tip: Irie Mobility provides full service coverage throughout your rental period. Please report any issues promptly so we can assist you as soon as possible.
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