Irie Mobility Support
Enjoy Vacations With Ease
Pride Victory 9
A complete guide to help you safely use and care for your Pride Victory 9 mobility scooter during your reservation period.
User Weight Capacity: 285 Lbs MAX (129 kg)
Speed: up to 5.3mph (8.5kmh) (user weight dependent)
Range: up to 12 miles (19.3 km) (user weight dependent)
Battery: 22AH sealed led-acid batteries
Available configuration: 3-wheel
The Victory 9 mobility scooter from Irie Mobility is spacious and comfortable with enhanced legroom and suspension, perfect for relaxed rides around resorts and cruise ports.
Your mobility scooter has been cleaned, inspected, fully charged, and delivered, ready to use. Please recharge nightly to ensure full operation throughout your rental, and follow these instructions throughout your rental.
Enjoy Your Vacation With Ease
Our mobility scooters are delivered ready for you to enjoy your vacation with ease. To get going and stay on the move, please review the following information before using the equipment.
Is drive engaged?
Locate the yellow top lever on the rear deck above either the right or left rear wheel. Once you locate the lever, ensure it is in the locked position indicated by the closed lock symbol.
Key in, check speed!
Set the speed controller to its lowest which is represented by the turtle icon. Insert the key and turn clockwise to on. You can increase the speed once your on the go.
Sit safely and go!
Once safely seated, pull the right side paddle towards you to go forward and push the left paddle away for reverse. Release the paddle in order to come to a complete stop.
Recharge the battery!
At the end of each day, we kindly ask you to charge the equipment regardless of the battery indicator status on the console. Inadequate charging can damage the battery cells.
⚠️ Always power off before mounting, dismounting, or adjusting the seat or tiller.
Quick Tip: The scooter automatically brakes when you release the throttle, no need to squeeze the handle (tiller) or use your feet as brakes.
Charging & Battery Care
To get the best performance from our mobility scooters, we highly recommend you recharge the equipment overnight regardless of the level at which the battery indicator on the control console is displaying. The Victory 9 uses two (2) durable sealed lead-acid batteries, and the equipment charges with a smart charger provided by Irie Mobility.
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Turn the scooter off before connecting the charger.
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Plug the charger into the tiller port (no battery box charging available).
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Plug the other end directly into a wall outlet.
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Don’t use extension cords or wet outlets; risk of electric shock.
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Indicator Light: 🔴 / 🟠 = Charging 🟢 = Fully Charged.
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Unplug the charger before starting the scooter.
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Typical charge time: 6 – 10 hours (empty to full).
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Do not cover the charger while in use; it needs ventilation.
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If anything appears damaged, stop charging and contact Irie Mobility Support immediately.
Quick Tip: Nightly charging keeps you mobile and helps prevent battery issues.
Disassembly & Transporting
Our Victory 9 mobility scooter is equipped with Pride's standard feather-touch, one-hand disassembly. This allows you to disassemble the equipment quickly and, most importantly, safely, so you can bring your equipment along with you when getting around on your vacation. The heaviest piece weighs 48.5 pounds, which enables it to be loaded into your vehicle.
Follow these steps to disassemble and complete in reverse to assemble.
On a level seurface, power the equipment off and remove the key.
Stand firm and lift the seat straight up from the seat pole. Remove battery cover, undo strap holding battery.
Unplug each battery and remove one at a time from frame. Make note of positions for reassembly.
Locate the center lever behind the seat pole. Release center lever, seperates frame in two; front & back.
Locate the knob at the base of the tiller, unscrew and fold the tiller down the tighten to hold into place.
⚠️ Lift carefully using proper posture. Avoid lifting by the tiller or plastic shrouds. Any broken fittings due to improper handling may incur a charge as outlined in your rental agreement.
⚠️ Caution must be exercised when disassembling and reassembling the equipment for your own safety and to prevent damage to the equipment. The most common damage that can occur during this process is the breakage of the connector pins that come together between the front of the frame and the rear.
Troubleshooting & FAQs
Scooter wont move?
Check that the charger is unplugged, the battery pack is seated, and the Drive/Neutral lever is in Drive.
No power?
Ensure the key is turned fully ON. If still unresponsive, check the circuit breaker/reset button under the seat platform.
Equipment beeping or flashing lights?
Count the beeps and note when they occur; then create and include this information in your support request.
Slow speed or short range?
Confirm the battery was charged overnight, and the battery pack is secured in place.
⚠️ If your issue continues, submit a Support Request below. Avoid forcing any part of the scooter; this can cause damage not covered under normal wear.
Do’s & Don’ts During Rental
Do's
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Charge nightly after each use.
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Keep the scooter dry and out of heavy rain.
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Use on paved, level surfaces only.
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Return the scooter in the same clean condition it was received.
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Report issues or concerns as they arise. The sooner we are aware of what is going on, the sooner we can provide support.
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Only use the charger provided with your model.
Dont's
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Do not drive through sand, mud, or deep puddles.
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Do not hang bags on the tiller or overload the basket.
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Do not allow anyone under 18 to operate the scooter.
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Do not attempt repairs or mechanical adjustments yourself; contact support first.
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Do not exceed the recommended 285 lbs weight limit; the electrical system of the unit can fail and lead to damage to critical components.
Report an Issue
If your scooter develops an issue:
1. Stop using it immediately if catastrophic.
2. Move to a safe location if possible.
3. Submit a support request using the form below or contact us.
Quick Tip: Irie Mobility provides full service coverage throughout your rental period. Please report any issues promptly so we can assist you as soon as possible.